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Unilever Cuts Order Processing to 90 Seconds With AI Agents

PYMNTS
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About 2 million of Unilever’s roughly 20 million annual orders still arrive as emails, PDFs, spreadsheets and photos of paper forms, and each one used to take a person 15 to 20 minutes to key in. A system of five AI agents called NOVA now handles that first step of the order-to-cash process in about […]

The post Unilever Cuts Order Processing to 90 Seconds With AI Agents appeared first on PYMNTS.com .

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